Refunds & Rescheduling

We have a 48 hour reschedule policy, which means you have a responsibility to change or cancel your appointment within a 48 hour tolerance. Date or time changes within the 48 hour tolerance will be finalised and confirmed at no extra cost. However any rescheduled appointments that are arranged 48 hours away from your appointment (or less) will unfortunately require a secondary deposit or in some cases full payment.

To start a reschedule or a refund, you can contact us at r.watermanaesthetics@gmail.com. When your reschedule is accepted, we’ll send you a confirmation. Payments for procedures as well as deposits, however, will not be refunded under any circumstances.

You can always contact us for any return question at r.watermanaesthetics@gmail.com.

Please see our terms of service before booking.